Sign in to the Customer Portal (Link opens in a new window) page on the Tableau website using your email address and password. Note: If you have trouble signing in to the Customer Portal page, or if you need help retrieving your product key, contact Customer Service (Link opens in a new window) and provide your name, company, phone number, and email address. For more information about license types, see User-Based licenses (Link opens in a new window) in the Tableau Server help. You can always view your product key in the Customer Portal (Link opens in a new window). If you have a creator license, the same key activates both Tableau Desktop and Tableau Prep Builder. You need your product key to activate Tableau Desktop and Tableau Prep Builder after the install process is finished. In the Download Files section of the page, click on the installer for your operating system to download it. Open the Product Downloads and Release Notes (Link opens in a new window) page and select Tableau Desktop or Tableau Prep Builder from the list on the left side of the page.Ĭlick on the version you want to install. You can also find the installers for all products and versions on the Product Downloads and Release Notes (Link opens in a new window) page. In the Product Downloads section, click the appropriate link to download the installer for your product and operating system. If you want to install Tableau Desktop on a 32-bit operating system, open the Product Downloads and Release Notes (Link opens in a new window) page and download the installer for version 10.4 or earlier and follow the install instructions in the Tableau Desktop Deployment (Link opens in a new window) guide for that version.įor the most current version of Tableau Desktop or Tableau Prep Builder, go to the Customer Portal (Link opens in a new window) page. Tableau Prep Builder is only available for a 64-bit operating system. Important: Starting with version 10.5, Tableau Desktop, Tableau Reader, and Tableau Public (desktop) only run on a 64-bit operating system. For information about what applications are included with a Creator product key, see the Tableau Pricing (Link opens in a new window) page.
To install Tableau Desktop or Tableau Prep Builder you will need two things a Creator product key (the key number starts with the letters TC) and the installer for the version you want to install. For information about how to install and activate your product from the command line, see Install Tableau Desktop and Tableau Prep Builder from the Command Line (Link opens in a new window).
This topic describes how to install and activate Tableau Desktop or Tableau Prep Builder from the user interface. Note: If you are looking for information about how to install Tableau Server, see the Install and Configure (Link opens in a new window) section in the Tableau Server Help instead.
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